Privacy Policy

1. Who We Are

Fouracre Accountancy is an accountancy practice based at 10 Church Square, Leighton Buzzard, LU7 1AE. We are the data controller for the personal information we collect and process. You can contact us at accounts@fouracre-accountancy.co.uk.

2. Information We Collect

We may collect and process the following personal data:

• Name, address, email address and telephone number
• Financial records, tax information and business data necessary for our services
• National Insurance numbers and UTR numbers
• Bank account details for payment purposes
• Website usage data collected through cookies

3. How We Use Your Information

We use personal data for the following purposes:

• Providing accountancy, bookkeeping, payroll and tax services
• Communicating with you about your accounts and our services
• Complying with legal and regulatory obligations (e.g. HMRC submissions)
• Improving our website and services
• Responding to enquiries made through our website or by phone/email

4. Legal Basis for Processing

We process your personal data under the following lawful bases as defined by the UK GDPR:

• Contract: Processing necessary to perform our engagement with you
• Legal obligation: Processing required to comply with legal or regulatory requirements
• Legitimate interests: Processing necessary for our business operations, provided these interests do not override your rights
• Consent: Where you have given specific consent, e.g. for marketing communications

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. Cookies are small text files stored on your device when you visit our site.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Analytics cookies: Help us understand how visitors use our website
• Preference cookies: Remember your settings and choices

You can manage your cookie preferences through the cookie banner displayed when you first visit our site, or through your browser settings at any time.

6. Data Sharing

We do not sell your personal data. We may share your information with:

• HMRC and Companies House as required for tax and statutory filings
• Professional indemnity insurers
• Third-party software providers we use to deliver our services (e.g. accounting software)

All third parties are required to handle your data in accordance with applicable data protection legislation.

7. Data Retention

We retain client records for a minimum of six years after the end of the engagement, in line with HMRC requirements and professional standards. After this period, data will be securely destroyed.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict the processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at accounts@fouracre-accountancy.co.uk.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. This includes secure storage of physical records and encrypted digital systems.

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.